[BuzzGirl260]

Hi All. I did have my Blackberry Q10 synced and it was working perfectly. Suddenly I couldn't play any music from the device, it then insisted I connect using the USB. This worked for a day and now I can't play music at all (from the phone). I have removed it completely and re-synced but still cannot play music although all other aspects are working fine.

Any ideas?

 

[JOHNWALES]

Too complicated for me; Dab radio and CD meet all y requirements.

 

[Robert42]

Have you tried turning it off and then on again?

Seriously. I had a similar problem with my apple phone and it was because the battery had been low when I parked and it 'lost' the phone. It was fine after being charged upthe next day, when I used the car againbut I had to press the phone buttonon the console to get it to find the phone. I cant remember if there is one in the handbookbut I have a troubleshooting guide for sync that I downloaded.

Hope this helps

 

[Robert42]

Here is the link to the latest handbooks.


http://www.ford.co.uk/OwnerServices/MyFord/Owners-Manual?selectedYear=2013&selectedModel=B-MAX

 

[BuzzGirl260]

Thanks but I'd already followed all the instructions - was working fine but now it doesn't - even if I switch it off, the car off, un sync re sync etc.....

 

[Bern]

Has your phone had any recent updates, if so that could be the problem several posts around the net regarding various issues with latest update for the Q10.

 

[Ribbit]

Seems Ford are replacing the Sync OS with Blackberry QNX soon (the deal is done, I think), so should be fine once updated (hopefully Blackberry Bridge will work as well as an 'extra', like with the Playbook - I'm a Z10 user, and very impressed with BB10, to the point I picked up a Playbook to work with it).





Not bothered with Sync on this B-Max (due to no QNX yet, and the Z10 already doing everything I might want Sync to do), but will have it on next years (as that will likely be a keeper).
Edited by: Ribbit