[Craig]

Hi, I'm having trouble with radio buttons on steering wheel.

Any ideas on what I can do?

 

[number6]

Which model/radio? What sort of trouble?

 

[Craig]

I've got a titanium on a 13 plate.
The buttons don't always work or do the wrong thing.

 

[makem]

Depends on when you bought the car and what deal you had.

Sounds like a software problem. Maybe an update will fix it.

 

[Craig]

Can someone point me in the direction of a new update file.

 

[makem]

In the UK you cannot download an update. You must go to a dealer/servicecentre asking them to investigate the problem and apply the solution which may be a software update. A Ford dealer/service centre is the place to go.

 

[Hill]

This happened to my 14 plate Bmax
It was fixed under warranty by a Ford dealer who said they simply re- greased the unit and that they have had to carry this procedure out on several different Ford vehicles.