Hi., I got my b-max 1.5 tdci zetec in Feb. had recall for heater cable in July, waited 20 mins. for job to be done. I did ask my dealer why there was no place in the handbook for services to be recorded, and was surprised to be told that it was all recorded electronically now. So if you sold car privately you would have to down load service record. I wonder if there would be a charge for this from Ford?Regards to all , gasjockey.