Hi there, i was wondering if any of you can assist me. I am new to this forum and getting extremely unhappy with the service i have received from ford.
I purchased my brand new Bmax in March 2013. I loved the look and feel of the car and was really pleased with it.
around 3 months ago i noticed that on the bottom corner of the drivers door, underneath the paint work the door was rusting and the paint on top of this rust had become almost transparent. I have had the car in and out of the ford body testing centre (evans halshaw) in glasgow.
The ford warranty team have turned round and practically accused me of having an accident in the car and that this is my fault. They took paint reading and have said that it seems this is a botched repair job.
I am totally furious as i am the only driver of the car and it has never been involved in any accident big or small.
I feel my only option now is to seek legal advice and i was just wondering if any of you have had these kind of issues with the ford warranty or service centre?
Many Thanks
JP
I purchased my brand new Bmax in March 2013. I loved the look and feel of the car and was really pleased with it.
around 3 months ago i noticed that on the bottom corner of the drivers door, underneath the paint work the door was rusting and the paint on top of this rust had become almost transparent. I have had the car in and out of the ford body testing centre (evans halshaw) in glasgow.
The ford warranty team have turned round and practically accused me of having an accident in the car and that this is my fault. They took paint reading and have said that it seems this is a botched repair job.
I am totally furious as i am the only driver of the car and it has never been involved in any accident big or small.
I feel my only option now is to seek legal advice and i was just wondering if any of you have had these kind of issues with the ford warranty or service centre?
Many Thanks
JP