I am a new member to this forum and I am hoping someone can help me. I picked up my car from a Ford Dealer (Days) Thursday afternoon; it is a Ford B-Max 1600cc powershift auto. We are initially very pleased with it, however, yesterday, I cleaned it and because I dropped a coin and it rolled under the car, too far for me to reach.
As I only needed it to move it about a couple of feet I switched the key to ignition position and put the auto stick into neutral position and moved the car two feet backwards to pick up the coin. When I went to start afterwards it would not start with all the red lights coming on and making a clicking noise. Looking at the manual I think it has immobilised.
Can someone advise me what to do to put this right. One of the suggestions I came across was to disconnect the battery for about ten minutes, saying that could reset the immobiliser. I assume it would also mean that all the personalised settings, clock, audio, phone etc.. would be reset.
Alternatively I will have wait for tomorrow and get on to the dealer but they are 15 miles away so assume that either they will tell me or they will come out to see to it but assume that there will be a hefty charge for this. Any advice would be appreciated.
One other thing I tried the spare key (manual) and when I unlocked the car the alarm went off and it was cancelled when I inserted the key in the ignition and turned the key.
Edited by: muffybean
As I only needed it to move it about a couple of feet I switched the key to ignition position and put the auto stick into neutral position and moved the car two feet backwards to pick up the coin. When I went to start afterwards it would not start with all the red lights coming on and making a clicking noise. Looking at the manual I think it has immobilised.
Can someone advise me what to do to put this right. One of the suggestions I came across was to disconnect the battery for about ten minutes, saying that could reset the immobiliser. I assume it would also mean that all the personalised settings, clock, audio, phone etc.. would be reset.
Alternatively I will have wait for tomorrow and get on to the dealer but they are 15 miles away so assume that either they will tell me or they will come out to see to it but assume that there will be a hefty charge for this. Any advice would be appreciated.
One other thing I tried the spare key (manual) and when I unlocked the car the alarm went off and it was cancelled when I inserted the key in the ignition and turned the key.
Edited by: muffybean