Hi. New to the forum and need advice. Have an 1.6 automatic transmission BMax. Bought in Norway in October 2013 now running on UK plates since August 2016. Clutch plate already replaced twice by Ford Norway. Started to experience judder again and left with TrustFord Edgware (London) on 28 August. Got a call 30 August and told that clutch needed changing again. Cost estimated to 1303£. Then we heard noting. Called repeatedly sometimes twice or thee times a day. Nobody could tell what was going on with the car. Then on 24 September I get a call from TrustFord telling me that the new clutch that they’ve fitted won’t communicate with the transmission/gearbox and as a result the whole thing will have to be replaced - and at at cost four times our original quote. How is it possible that I drive into the garage with a fully functional car (although with a bit of judder) and now it doesn’t work at all. Is that ok and what are my options? The old clutch and the gearbox “talked” but now there is, according to TrustFord, an undefined fault with the gearbox meaning they have to change the whole thing. They can’t even tell if the fault is mechanical or electronic. I have no idea what to do as I need my car and I’m in serious need on some advice on what to do next. Can I demand that they put my car back together as it was so I can seek a second opinion. Now I feel taken hostage by TrustFord. PLEASE ADVICE!