HiI've had my B Max for 5 years now - it's a titanium with a few extras thrown in(it wasn't completely new (from Ford Direct)but only a couple of thousand miles on the clock) and it's been great - very happy with the car - lovely to drive.
I don't do many miles only 31000+ on the clock and believe it or not, I've only just had to get my front tyres replaced for the 1st time. I'm mentioning this as it proves the car tracking etc must have been ok.
Well, I went to Ford's to get them replaced (discount was available) and driving home, I noticed the car was pulling to the right - never had this problem before, not even on 'cambered' roads. Took the car back and was informed it was probably the tracking - argued that it was ok before but informed that it sometimes happens with new tyres. Booked in for tracking check - took them 3 hours but then said ok (after insulting me to say the car may seem to pull but it's just the road camber!!) Drove out and did a road test - still pulling to the right - returned and one of their guys came out with me to do his road test - agreed it was a slight deviation so took back to check - changed tyres around - chcked some sensor and said now OK - drove home and quess what - still pulling but now to the left.
Returned for another test drive with the Manager, this time and he agreed it was out but doesn't know why.
I suggested it was probably a fault with the tyres but they said no, can't be!! So they're checking some ideal tracking number - thinking of asking for my original tyres and original tracking plus moneyback and compensation for my time, mileage and petrol.
What do you think??
Btw sorry for the length of this post but felt I needed to tell you the full story!
I don't do many miles only 31000+ on the clock and believe it or not, I've only just had to get my front tyres replaced for the 1st time. I'm mentioning this as it proves the car tracking etc must have been ok.
Well, I went to Ford's to get them replaced (discount was available) and driving home, I noticed the car was pulling to the right - never had this problem before, not even on 'cambered' roads. Took the car back and was informed it was probably the tracking - argued that it was ok before but informed that it sometimes happens with new tyres. Booked in for tracking check - took them 3 hours but then said ok (after insulting me to say the car may seem to pull but it's just the road camber!!) Drove out and did a road test - still pulling to the right - returned and one of their guys came out with me to do his road test - agreed it was a slight deviation so took back to check - changed tyres around - chcked some sensor and said now OK - drove home and quess what - still pulling but now to the left.
Returned for another test drive with the Manager, this time and he agreed it was out but doesn't know why.
I suggested it was probably a fault with the tyres but they said no, can't be!! So they're checking some ideal tracking number - thinking of asking for my original tyres and original tracking plus moneyback and compensation for my time, mileage and petrol.
What do you think??
Btw sorry for the length of this post but felt I needed to tell you the full story!