The date for my car changed every week, which annoyed me as I have a disability and cancelled the state transport services thinking my car would be here on the promised date. Then having to re-instate the transport services after the promises were broken. This was one of the reasons I changed dealerships.
The dealership is at fault, not Ford as a company in my opinion. Its the bone idleness to inform the customers of any relevant information that is the bottle neck.... or to flip the situation, making promises about delivery dates when clearly they have no clue.
Then lying about fault codes and circuit board replacements, then not providing me a spare car when my car had to goto the dealer , not once, not twice but three times..... and lastly, not being able to collect the car from my home as an alternative to having a hire car.
All are dealership failures. So I dumped Allen Ford and hope I never have to deal with them ever again. ( I think I have someone's soapbox...
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