Sony System Looking Bad - Ford B-Max Forum
 
LinkBack Thread Tools
post #1 of 5 (permalink) Old 1st April 2019, 17:55 Thread Starter
Junior Member
 
Join Date: Mar 2017
Location: Essex
Posts: 1
Sony System Looking Bad

Hi all. I hope there's someone here who can help me. I have a 2015 B-Max Titanium with the Sony Stereo, DAB, BT and rear cam. The other day whenever I tried to go into Navigation it told me I had a 'Navigation data error Check SD card'. As the nav was a bit out of date I thought i'd download the latest Sync and get a new card. Unfortunately the card I got was for the non-Sony system.. When I inserted it it started updating the system and half way through displayed the following message
* DOWNLOADER VER. Jun 25 2013 *
Source: TTF is
STATUS: 5. Batch File Not Found
Please insert a correct Download medium

I've taken to a local Ford specialist who says he couldn't communicate with the front control display interface module and that i'd need to replace this at a cost of about 800 before he could find what's wrong!

Can anybody help?

Thanks
garlanj is offline  
Sponsored Links
Advertisement
 
post #2 of 5 (permalink) Old 1st April 2019, 19:01
Senior Member
 
TheInstructor's Avatar
 
Join Date: Dec 2015
Location: East Yorkshire
Posts: 228
We are having trouble with our sony sync system on our 15 plate titanium and after having it diagnosed. We're left with a 500 bill to have the module replaced at ford. I have however had mine to bits and there are second hand modules available on various selling sites, but... I am led to believe that they may need coding to your car.
I am in the process of appealing to ford for financial assistance as i feel the part is of unmerchantable quality.

1.6 tdci, remapped to 120 bhp, Panther Black Titanium with rear view camera, nav pac and front sensors. Always willing to stop & help in any situation I can. Karma is a beautiful thing.
TheInstructor is offline  
post #3 of 5 (permalink) Old 7th April 2019, 14:33
Senior Member
 
TheInstructor's Avatar
 
Join Date: Dec 2015
Location: East Yorkshire
Posts: 228
Update on the Sony sync stereo problem. I had the car in the local dealers, where we purchased it from and have had it serviced with. After the initial diagnosis of a crook stereo module, they were wanting in the region of 498 for the pleasure of replacing it. After a conversation with Ford head office and a verbal conversation with the service manager, they offered a goodwill gesture to go halves for it. So it ended up at 249 for the replacement part.
On a side note though, all main agents are given finances for a thing they call, Customer Loyalty Programme. The dealers decide when, where, who and indeed if to spend these funds. I appealed to the main dealer for a contribution and they stumped up. Even though the BMAX is over 4 years old now, only just, but they didn't have to offer anything. Cheers, Evans Halshaw.

1.6 tdci, remapped to 120 bhp, Panther Black Titanium with rear view camera, nav pac and front sensors. Always willing to stop & help in any situation I can. Karma is a beautiful thing.
TheInstructor is offline  
post #4 of 5 (permalink) Old 7th April 2019, 19:41
Senior Member
 
Join Date: Jan 2015
Location: Torfaen
Posts: 533
Well done.
I too have had success in the past after contacting Customer Relations.

John

Titanium X Tectonic Silver 1.0 125ps Eco.
Hywel S Wales is online now  
post #5 of 5 (permalink) Old 7th April 2019, 21:00
Senior Member
 
TheInstructor's Avatar
 
Join Date: Dec 2015
Location: East Yorkshire
Posts: 228
Double edged attack helped massively. Local ford customer service agent and ford main office. Well happy.

1.6 tdci, remapped to 120 bhp, Panther Black Titanium with rear view camera, nav pac and front sensors. Always willing to stop & help in any situation I can. Karma is a beautiful thing.
TheInstructor is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Ford B-Max Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome