Powershift Gearbox Judder! - Ford B-Max Forum
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post #1 of 13 (permalink) Old 7th July 2019, 20:16 Thread Starter
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Unhappy Powershift Gearbox Judder!

As I've just retired from work, I bought myself a car. It is the first car that I've bought for myself since 1982 as, throughout my career, I've been fortunate to have been provided with various company cars over the years. I bought a 2016 B-Max Titanium Powershift with just 11,000 miles on the clock from a local Ford main dealer. Being used to driving automatic cars, after just three weeks of driving the car, I became aware of the 'juddering' when gently trying to accelerate from around speeds of 10-20 mph and 1,500 rpm. Initially, I thought front tyre pressure or road surface issues, but now after finding this forum and reading the comments in various threads, I beginning to wonder whether my decision to purchase this car was correct. No Ford warranty left on the vehicle but got three months dealer warranty on the car, so I'm leaving the car at the dealer for them to investigate. From reading the comments here, when I describe the symptoms at the dealership, I'm sure they will know of the issues! Let's see what happens.
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post #2 of 13 (permalink) Old 7th July 2019, 21:10
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yep get it fixed under warranty,
was it an ex-motobility car?
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post #3 of 13 (permalink) Old 10th July 2019, 07:42
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Don't get fobbed off with a repair or computer reset. It needs replacing.
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post #4 of 13 (permalink) Old 6th August 2019, 14:59 Thread Starter
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Thanks for the responses. After my B-Max was off the road for 2 weeks, the main Ford dealer advised that they had fitted a 'new full clutch system' and replaced some 'drive shaft bearing seals' with all repairs covered under the three month warranty. So, after collecting my car three weeks ago and covering just another circa 250 miles without any issues, guess what? The same symptoms returned this morning, only more severely than last time. When travelling slow in rush out traffic this morning and pulling away at around 1,000 to 1,500 revs, there was a real 'juddering' accompanied with a 'loss of power' for what was about 4 or 5 seconds. When power did kick in, the rev counter shot up to circa 5,000 revs without really moving me forward. So, I've just dropped off the car at the main dealer (drive of 12 miles without any issues though most of journey was on a dual carriage way at 60 mhp) and asked for the Sales Manager, who was out. I've left the car with the Service Department and advised them that I'm to email them stating that the car is not 'fit for purpose' and that it is not of 'merchantable quality' and demanded that they rebate the cost which I paid for the car.

Yes Gremlin, the car is an ex-mobility. To answer Hadrian 1, when I collected the car after the first repair, the dealership would not give my any paperwork whatsoever but simply advised me of the repair they had carried out and that the cost is to be invoice back to Ford under the warranty and would show on all Ford's records on my car. Wonder if they only did a repair or computer reset?

I'll update you on what happens next!
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post #5 of 13 (permalink) Old 6th August 2019, 19:48
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Quote:
Originally Posted by Meach View Post
Thanks for the responses. After my B-Max was off the road for 2 weeks, the main Ford dealer advised that they had fitted a 'new full clutch system' and replaced some 'drive shaft bearing seals' with all repairs covered under the three month warranty. So, after collecting my car three weeks ago and covering just another circa 250 miles without any issues, guess what? The same symptoms returned this morning, only more severely than last time. When travelling slow in rush out traffic this morning and pulling away at around 1,000 to 1,500 revs, there was a real 'juddering' accompanied with a 'loss of power' for what was about 4 or 5 seconds. When power did kick in, the rev counter shot up to circa 5,000 revs without really moving me forward. So, I've just dropped off the car at the main dealer (drive of 12 miles without any issues though most of journey was on a dual carriage way at 60 mhp) and asked for the Sales Manager, who was out. I've left the car with the Service Department and advised them that I'm to email them stating that the car is not 'fit for purpose' and that it is not of 'merchantable quality' and demanded that they rebate the cost which I paid for the car.

Yes Gremlin, the car is an ex-mobility. To answer Hadrian 1, when I collected the car after the first repair, the dealership would not give my any paperwork whatsoever but simply advised me of the repair they had carried out and that the cost is to be invoice back to Ford under the warranty and would show on all Ford's records on my car. Wonder if they only did a repair or computer reset?

I'll update you on what happens next!
Sounds like they just did a software update. Don't back down. Push the garage for the Nov/Dec 2017 redesigned clutch pack. Nothing else will fix it.

I was wrong once but then I could be mistaken.
2014 Bmax 1.6 Powershift Titanium X
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post #6 of 13 (permalink) Old 9th August 2019, 10:35 Thread Starter
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Thanks for the feedback Number 6. Got a meeting at 12 today with the dealer Sales Manager. I will be pushing hard for my money to be returned . If that fails and we can't agree on a deal for an alternative car, I will ask about the redesigned clutch pack you mentioned. Appreciate your input. Many thanks. Meach
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post #7 of 13 (permalink) Old 11th August 2019, 07:02
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When you purchase a used Powershift Bmax, it is standard procedure for the dealer to tell you the clutch pack has been changed previously. When you get a problem they will also try to tell you that your particular car isn't affected.
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post #8 of 13 (permalink) Old 14th August 2019, 18:25
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Is your car an automatic? I'm having exactly the same problem with my 2016 ex motability B Max which I bought from a main dealer two weeks ago. I thought it was a problem with the traction control so I turned it off.
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post #9 of 13 (permalink) Old 22nd August 2019, 08:35
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I've got the dreaded juddering in my automatic 2014 B-Max, and yes, it's an ex-Motability car. Why is that significant - can someone enlighten me?
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post #10 of 13 (permalink) Old 22nd August 2019, 09:17
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Sorry to be the bearer of bad news .. https://www.bmaxownersclub.co.uk/for...?searchid=6949

John

Titanium X Tectonic Silver 1.0 125ps Eco.
Hywel S Wales is offline  
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